Welcome

WELCOME to the City of Trail’s ONLINE SERVICES PORTAL a safe and secure environment for your personal and financial information.

As a REGISTERED USER, you can:

  • View to your account(s) for your PROPERTY TAX, UTILITY BILLING*, or view and make payments for BUSINESS LICENSEs.
    *you must register / log in to view Tax and Utility Billing

NEW! Claim your HOME OWNER GRANT through the Province of British Columbia HERE.

To pay a PARKING TICKET, click here. You do not need to be a registered user to pay a parking ticket.

STEP 1SIGN UP OR LOG IN

If you’re a new user, sign up to register. If you’re already registered, log in with your user name and password.

    

STEP 2 - CHOOSE WHAT YOU’D LIKE TO DO. 

You will need your ACCESS CODE / PIN for your PROPERTY TAX, UTILITY BILLINGS*, and BUSINESS LICENSE statement– found on your NOTICE.
*you must register / log in to view Tax and Utility Billing.

              
 

 

 

 

Contact Us

City of Trail Finance Department
1394 Pine Avenue
Trail BC  V1R 2B4
T: 250-364-1262
F. 250 364-0830
Toll Free:
1-877-767-0400
taxes@trail.ca

NOTICE

Starting January 2024, the City of Trail will be implementing a 2.4% service charge for all credit card property tax and utility bill payments.  The service charge is to cover the costs the City is charged for credit card transactions.

We understand this change may be challenging, but the City has incurred, on average, $150,000 in credit card charges over the last 3 years.  The City offers many ways to make a payment, we accept Interac (debit cards), cash and direct or online payments through your bank or credit union.

Also starting in January 2024, the City of Trail's online taxes and utility bill payment system will be temporarily unavailable.  Our current provider does not provide the ability to attach the credit card convenience fee, therefore the online system is unavailable until this can be rectified.  Payments will be accepted at City Hall or through your bank or credit union.  The online payment system will remain available for business licences and parking tickets only.

We appreciate everyone's understanding and cooperation.  Please direct any questions or concerns to the Finance Department at 250-364-1262 or taxes@trail.ca.