Our Online Services allows citizens to view their City of Trail accounts and transactions as well as make payments in a secure environment anytime, anywhere.

Start using Online Services today in 4 easy steps:

  • Obtain an Access Code/PIN for the service you want to monitor. This can be found on your Tax, Utilities or Business License notices.
  • Click Register to register today if not already registered or click Login.
  • Visit My Profile (by clicking on your name in top right) and select the desired account to add.
  • Choose Online Services from the menu at the top of your screen and select the service to manage.


Welcome to the City of Trail On-line Home Owner Grant application system. To claim your Home Owner Grant you must have your folio number and your access code. Both can be located on your Property Tax Notice in the top right hand corner of the form.

If you cannot find your folio number or access code please feel free to contact City Hall at 250-364-1262 between 8:00 am and 4:30 pm, Monday to Friday.


General Enquiries
City of Trail
1394 Pine Avenue
Trail, BC, V1R 4E6
250 364-1262
F. 250 364-0830
Toll Free: 1-877-767-0400