Utility Billing

Important Information

The City of Trail’s online payment portal has been experiencing issues beyond the control of the Municipality.  Most notably, the proper screen not appearing when looking to make a payment.  If you select the Online Payment tab numerous times, the correct screen may appear.  The City’s software provider recommends using Chrome or Firefox when accessing the City of Trail’s online portal; however, this still may not fix the issue.   Unfortunately, the City’s software provider has not determined the cause of the issue and cannot predict when there will be a solution.  The City of Trail apologizes for any inconvenience this may cause.

The City of Trail recommends payments through online banking (i.e. through your financial institution), or please call City Hall at 250 364-1262 for more options.